Leadership & Management

Extensive leadership & management training

According to a Gallup survey of 1,500 professionals, only 35% of the employees in that survey were engaged in their daily operations. Famous institutions such as Harvard and Stanford state the risk of peaking costs when having bad leadership and weak management in place.

Join our leadership and management training today and understand how global and ethical leadership and real management ensure satisfied employees, loyal customers, higher productivity and maximized results.

Why is bad management a concern at board level and why is it happening? Bad management and weak leadership can be derived from factors such as:

  • Too much emphasis on hiring family members and friends
  • Promoting people within the business who lack the right personal qualities to be a good leader or manager
  • Little alignment between the top and the bottom
  • Lack of emotional intelligence
  • Unclear roles, duties and authority
  • Lack of clear career paths and what steps are needed to become a great manager or leader
  • Only 31% of organisations are likely to deliver projects on-time and 29% of organisations are likely to deliver on budget (KPMG)
  • 57% of sellers missed their quota (Forbes)

The course is aimed at participants with little or no previous management or leadership experience. The course is also offered on an MBA Master’s degree level and is suitable for university students.

The course includes plenty of open discussions, group assignments, and group presentations with real case scenarios.

Agenda

Week 1 (management communication 1)

  • Writing a convincing business letter to employees, clients and the public
  • Developing self-awareness
  • Emotional intelligence
  • Listening & feedback
  • Gain power and influence
  • Quiz
  • Classroom discussions
  • Group work & real case scenario
  • Summary of today’s learning

Week 2 (management communication 2)

  • Key learning from week 1
  • Conflict management
  • Build relationships that last
  • Manage personal stress
  • Prioritize tasks effectively
  • Leadership styles and how to apply them
  • Culture differences west and east
  • Quiz
  • Classroom discussions
  • Group work & real case scenario
  • Summary of today’s learning

Week 3 (management communication 3)

  • Key learning from week 2
  • Solving problems: The IBM way, The McKinsey way, analytical thinking method
  • Conflict management
  • Empowerment and delegation
  • Building teams & effective team work
  • Lead teams and make them great
  • Quiz
  • Classroom discussions
  • Group work & real case scenario
  • Summary of weekly learning

Week 4 (sales management)

  • Key learning from week 3
  • Make a successful sales meeting leading to a deal
  • Client consultation, client research, client presentation
  • Client value method by IBM
  • Handle objections
  • Negotiations
  • Make convincing presentations
  • Lives sales meeting: (1) getting to an agreement (2) negotiate and close the deal
  • Classroom discussions
  • Group work & real case scenario
  • Summary of weekly learning

Week 5 (project management)

  • Key learning from week 4
  • What makes an effective project manager
  • Project pitfalls and solutions
  • Calculate critical project path
  • Project risk management
  • Project communication management
  • WBS work break down structure
  • Agile project management
  • Project management according to PRINCE2
  • Project management according to PMI
  • Business case preparation
  • Summary of weekly learning
  • Assignment and presentation
  • Final test
  • Certificate ceremony and dinner

Contact me today to get 1 free class.

Source: (Forbes) https://www.forbes.com/sites/shephyken/2018/09/02/77-of-sales-reps-missed-their-quotas-last-year/

(KPMG) https://assets.kpmg/content/dam/kpmg/nz/pdf/July/projectmanagementsurvey-kpmg-nz.pdf